FAQ

Bijee FAQ – All Your Questions Answered

From registration to payments, bonuses to betting — everything you want to know about bijee, all on one page. Search for your question or browse the categories below.

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Account & Registration

Signing up on bijee is quick and straightforward. on the registration page Enter your name, email or mobile number, password, and date of birth. Verify via email or SMS and your account will be ready in just 2 minutes. Registration is completely free.

You must be at least 18 years old to register and bet on bijee. A national ID or passport will be required to verify your age during KYC. Accounts are not issued to anyone under 18.

No, opening multiple accounts is strictly prohibited. If multiple accounts are detected under the same name, mobile number, email, or device, all associated accounts may be suspended. This rule is strictly enforced to ensure fair play.

KYC (Know Your Customer) is the identity verification process. You'll need to upload your national ID and a selfie before withdrawing or once you reach a certain threshold. This helps secure your account and prevent money laundering. Verification is usually completed within 24 hours.

After logging in, go to Profile Settings and click "Change Password". Enter your current password and your new password, then save. If you've forgotten your password, on the login page Use the "Forgot Password?" option.

To close your account, email support@bijee.bet or use the "Close Account" option in your profile settings. Make sure to withdraw your balance before closing. If you just need a break, self-exclusion is also available.

Betting

bijee offers betting on more than 30 sports, including cricket, football, badminton, tennis, kabaddi, basketball, volleyball, hockey, and e-sports. To find out more, on the Sports Betting page Go.

In live betting, odds change in real time as the match is in progress, and you can place a bet at any moment. In cricket, for example, new odds are updated before every ball. Log in and on the Match Odds page Go and bet on live matches.

The minimum bet on bijee starts at ৳10. Maximum bet limits vary by sport and market. This ensures players of all budgets can enjoy bijee.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases you can settle a bet early using the Cash Out feature. The Cash Out option depends on the match and market.

If a match is cancelled or abandoned, bijee refunds the bet amount in accordance with its rules. In some cases, a result may be deemed valid once a specific number of overs or a set time period has been completed. For full details, Terms & Conditions is on the page.

Payments & Transactions

bijee supports Mobile Pay, Nagad, Rocket, and card payments. The most popular options are Mobile Pay and Nagad — both allow instant deposits in seconds. For more information, on the Payments page Go.

The minimum deposit on bijee is just ৳200, making it easy for players of any budget to get started. There's also a chance to earn a 100% bonus on your first deposit.

Mobile Pay and Nagad withdrawals are typically processed within 30 minutes to 2 hours. If KYC verification is pending or the amount is large, it may take up to 24 hours. Expect slightly longer processing times during evenings and weekends.

Wait 15–30 minutes first. If the balance still hasn't updated, email support@bijee.bet with your transaction ID. Include the payment method, amount, and time of the transaction. Our support team will resolve it promptly.

bijee does not charge any withdrawal fees. However, Mobile Pay or Nagad may apply their own transaction fees, which are deducted by the respective service provider. For specific terms, Terms & Conditions Read.

Bonuses & Rewards

After registering, a 100% welcome bonus is automatically added on your first deposit. For example, deposit ৳1,000 and you'll receive an extra ৳1,000 as a bonus. For bonus terms and rollover conditions, on the Rewards page See.

Rollover is a condition that determines how many times you must wager your bonus amount. For example, a 5x rollover on a ৳1,000 bonus means you need to place ৳5,000 in bets before withdrawing the bonus. Each bonus has its own terms, so on the Rewards page View details.

A portion of your weekly or monthly net losses is returned to you as cashback. Cashback is generally credited every Monday, and the percentage increases based on your VIP level.

Yes, bijee has a referral program. When a friend registers and makes their first deposit using your referral link, you earn a bonus. For details on the referral bonus amount and terms, on the Rewards page See.

Security

Yes, bijee uses 256-bit SSL encryption. Your personal information and payment data are always kept encrypted, and your details are never shared with any third party.

Change your password immediately and email support@bijee.bet. The support team will lock your account and investigate. Use a strong password going forward to keep your account secure.

No, bijee does not sell or share your personal information with any third parties. Information may only be disclosed to the relevant authorities when required by law. For more details, Privacy Policy Read.

Responsible Gambling

After logging in, go to Profile Settings and find the "Responsible Gaming" section. From there, set your daily, weekly, or monthly deposit limit. Decreasing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Self-exclusion lets you block yourself from betting for a set period of time. In Profile Settings, go to "Self-Exclusion" and choose a duration from 1 week up to 5 years. Your account will be completely locked for that period. For more details, Responsible Gambling See on page.

bijee takes responsible gambling very seriously. If you notice any signs of addiction, activate self-exclusion immediately and reach out to us at support@bijee.bet. Responsible Gambling You'll find professional assistance details on the page.

Technology & Support

Yes, the bijee website is fully mobile responsive. You'll get a great experience on any browser, whether you're on Android or iOS. It loads fast on all modern browsers — Chrome, Firefox, Safari, you name it.

Start by refreshing your browser and clearing the cache. Check your internet connection. If the issue persists, try a different browser. Temporary slowdowns may occur during major site updates.

Email support@bijee.bet or use the live chat on the site. The support team is available in Bangla 24/7. For urgent matters, live chat gets you the fastest response.

Yes, bijee's support team assists users entirely in Bangla. You can communicate in Bangla via email and live chat. bijee was built with Bangladeshi players in mind.

Why choose bijee?

Thousands of Bangladeshi players choose bijee every day — here's why.

Instant Payments

Deposit instantly with Mobile Pay or Nagad. Withdrawals typically arrive within 30 minutes.

Entirely in Bengali

Everything from the website to support is available in Bengali — built specifically for Bangladeshi players.

Live Betting

Real-time live betting across 30+ sports. Place bets at any moment while the match is in play.

Safe Platform

Your data and funds are protected by SSL encryption and advanced security measures.

Exciting Bonuses

Welcome bonuses, cashback, referral rewards, and VIP perks — fresh offers every day.

24/7 Support

Day or night — our Bangladeshi support team is always here for you.

Learn more about bijee

Bijee is one of Bangladesh's most trusted online Sports Betting platforms. You can bet live or pre-match on over 30 sports, from cricket and football to e-sports. bijee's mission is to deliver a safe, simple, and enjoyable betting experience for players across Bangladesh.

This FAQ page has answers to the most common questions about bijee — from registration and payments to bonuses, betting rules, security, and responsible gaming. Our support team is always ready to help with anything else.

Registering on bijee is completely free and takes just a few minutes. Once your account is set up, deposit via Mobile Pay or Nagad and start live betting right away. Your first deposit comes with a 100% welcome bonus, giving you more to bet with.

Bijee believes in responsible betting. The platform offers tools like deposit limits, bet limits, cooling-off periods, and self-exclusion. Keep it fun — don't let it become an addiction.

Still have questions? Get in touch with our support team: support@bijee.bet

Got your answer? Get started now

Sign up on bijee and enjoy the best Sports Betting experience in Bangladesh.

Free Registration 100% Welcome Bonus Mobile Pay & Nagad 18+ Adults Only
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